Business Change and Transformation programmes form a large part of our work at Essential and we have substantial experience of supporting all types of Transformation initiatives including Developmental Change, Transitional Change and Transformational Change. A significant number of these programmes are IT-enabled and when supporting them, we take care to make sure that we not only source the appropriate technical profiles for key roles but that we understand the importance of cultural and mindset criteria as well, as these are often the key to the success or otherwise of Change implementations.
We recruit across all aspects of Change and Transformation and we recruit permanent and interim staff who define, support, enable and drive these programmes using a wide variety of techniques and frameworks (ITIL, COBIT, Six Sigma, COSO etc). Our requirements often prescribe detailed knowledge of a specific toolset (Agile, TOGAF, SWOT, MOST etc) and regularly focus on the softer skills associated with successful change such as managing cultural change, managing stakeholders, providing appropriate benefit information and understanding structural organisation issues. We are very accomplished in sourcing all of the above.
At Essential, we continue to enjoy great success working across all aspects of Business Change. A substantial portion of our work centres on IT-Enabled Change programmes wherein our clients have resourcing needs across multiple areas including strategy, information technology, business process, organisational structure and stakeholder management. The challenge for our clients is often that they need to adapt the technology (often digital), business processes and organisational structure all at once and for this they often need additional resource, be that permanent or interim. In our experience, the most successful examples of this are the ones where IT is not seen as a panacea but part of an enterprise-wide, fully-integrated strategy and process. Project, programme and portfolio management often form the model for the implementation of strategy, transformation and new product development. The all-encompassing nature of this approach frequently leads to requirements across many areas of the business.
As a result, we find ourselves supporting our clients in resourcing for both permanent and interim staff throughout areas such as PMO, Project Management, Programme Management, Data Analytics, Change Management, Business Readiness, Organisational Readiness, Change Implementation, Business Transition, Business Transformation, Business Improvement and many areas of IT (Software Development, Infrastructure, QA and Testing, Cloud, Security, Architecture etc). The fact our business began life as a specialist IT recruitment business helps us significantly in this regard. Whether our Change roles are technical or otherwise, we never forget that our strength is that we are a relationship business. We work very closely with our client to understand every aspect of the role which needs to be filled and we relay this information faithfully to the candidate population.